FAQ
Find Answers To Your Questions
Welcome to the Memory Capture FAQ page! Here, we answer some of the most common questions about how our platform works, what features we offer, and how you can make the most of your digital memories.
What kinds of albums or projects can I create?
Memory Capture offers several project types, including:
- Photo Albums: Perfect for family events, weddings, or everyday memories.
- Travel Books: Highlight your adventures with maps, location facts, and personalized stories.
- Calendars: Create custom calendars using your favorite photos.
- Custom Layouts: Choose your own layout and style for unique projects like baby books or family reunions.
Can I personalize my albums?
Absolutely! You can customize everything—from photo layouts and themes to captions and backgrounds. You can add text, stories, and fun facts to make your album unique to your style and experience. You have full control over how your memories are presented.
Is it possible to print my albums?
Yes! Memory Capture offers collaborative features where family members and friends can upload photos, share ideas, and contribute to a single album. It’s perfect for events like weddings, family reunions, or group trips where multiple people have photos to share.
Can I create albums with others?
Yes, you can! Once you’ve created your digital album, you have the option to order high-quality printed versions. These printed albums make for beautiful, tangible keepsakes or thoughtful gifts for loved ones.
Is there a limit to how many photos I can upload?
We offer different plans to accommodate various storage needs. Our free plan allows for a generous number of photos, while our premium plans provide expanded storage for larger photo collections and additional features.
How secure are my photos on Memory Capture?
Your privacy is important to us. All photos and data uploaded to Memory Capture are securely stored and encrypted. You have complete control over who can view your albums, and we do not share your photos with any third parties.
How long does it take to receive a printed album?
Once you’ve placed your order for a printed album, production usually takes 3-5 business days. Shipping times vary depending on your location, but typically you should receive your printed album within 7-10 business days.
Do you offer customer support?
Yes, our friendly customer support team is always here to help. If you have any questions or need assistance, you can contact us via our Contact Us page or email us at support@memorycapture.io. We’ll get back to you as soon as possible!